WatchGuys will honor customer refunds and returns only on products that are returned in an unused condition and within 3 -calendar days from the date of purchase for online sales only. Per our return policy, WatchGuys only accepts returns within 3 calendar days from the date of purchase, if the product is returned in its original (as-shipped condition), showing no signs of visible wear or use. If the product is returned in its original condition and within that timeframe, WatchGuys will honor a 100% refund. If the product is returned in a non-original (not as-shipped condition), WatchGuys will not accept the product for a return or refund.

Returns and/or refunds are not accepted for any watch that is purchased at any one of our physical locations. If you purchase a watch at our Los Angeles or South bay Store, pleas ebe advised that this purchase is Final Sale and no refunds, or trade-ins will be accepted.